Open Monday to Friday 9am to 4pm (Closed Public Holidays)
Hi and welcome to "The Brick Store". This is the place to easily order sample bricks or small orders of brick tiles (e.g. under 10 sq. m). For large orders of bricks for residential or commercial construction the brick store is not the place to transact these orders as these orders require special delivery considerations so please contact us directly.
RESIDENTIAL
DELIVERIES
Please note that deliveries over 15kg in weight can not be made to a residential address. All orders over 15kg going to a residential address are diverted to the closest depot for customer pickup. The address for your local depot can be found on the email you will receive from the freight carrier.
COMMERCIAL
DELIVERIES
We can deliver to any commercial location but suitable unloading facilities are required when the weight of the goods is above 15kg.
LARGE/HEAVY
DELIVERIES
Please note large orders that weigh in excess of 300 kg should not be transacted via our online shop and will be cancelled as special delivery arrangements are required. For large orders contact us directly.
Brick Tiles / Brick Facings
On Mesh Brick Tile Systems
Heritage Profile Bricks
Fire Bricks
Brick Samples - Important Information
The section below is for people wishing to order sample bricks to help with their choice. We may send either a full sized brick sample or a brick tile sample depending on availability. Please note that large sized orders of full sized bricks should not be processed through our online shop, this section is designed for the purchase of a few samples that can be sent via courier (under 15kg). Any orders that weigh greater than 15kg that are destined for a residential address will be redirected to a local depot for pickup. Orders greater than 15kg can be sent to any commercial address with unloading facilities.
Brick Samples
Accessories
All PRODUCTS
THINGS WE THINK YOU SHOULD KNOW
When you buy things online we can all be guilty of simply clicking the sale and shipping policies without really reading, so here we take the opportunity to highlight things we think you really need to know.
1. Samples
If you are buying a sample pack or just a few individual bricks or brick tiles they are just samples, the individuality of our handmade bricks and brick tiles means that each is unique and will vary from any single sample.
2. Packaging
We do our best to keep packaging to an absolute minimum, this saves on transport costs, packaging costs and keeps non-recyclable waste to an absolute minimum.....these are all good things. Bricks and/or brick tiles are stacked individually onto wooden skids and/or pallets then wrapped and strapped. Some bricks and/or brick tiles will be broken in transit, this is unavoidable and why we insist you allow 10% for wastage. But don't despair broken bricks and/or brick tiles do not need to be wasted, in most cases they can be used at the start or end of each row/course.
3. Safety & Accessibility of Delivery
Delivery of bricks and/or brick tiles is done by a third party provider and we are all bound by the providers terms and conditions, the main impact of this is on safety & accessibility. Bricks and brick tiles can only be delivered to locations in which it is considered safe to do so and a location that is accessible. Determination of the safety and accessibility aspects of delivery is not up to us, it's not up you, it's at the sole discretion of the transport provider. If the transport provider deems the location for delivery to be unsafe or not accessible, freight will need to be collected from a depot nominated by the transport provider by the customer, this will normally be the closest depot to your delivery address. Please note that all unattended locations are deemed to be not accessible along with non-ground floor locations were shipment weight is above 15kg.
4. Residential Deliveries
This one is often overlooked but please note that deliveries over 15kg in weight can not be made to a residential address, all orders over 15kg going to a residential address are diverted to the closest depot for customer pickup. The address for your local depot can be found on the email you will receive from the freight carrier. This weight limitation applies only to residential addresses, deliveries over 15kg can be made to any commercial address with appropriate unloading facilities at street level. Please note, businesses operating from residential addresses are not considered commercial addresses.
5. Installation
The ultimate look and finish of any job is a combination of both the product itself, the techniques used during installation and the quality on the installation. Reading our installation guide is never a bad idea, this can be found by clicking on the link below: